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Campus Cargo LLC ("Campus Cargo," "we," "us," or "our") is committed to protecting the privacy of our customers, website visitors, and anyone who contacts us. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information. By using our website or submitting a quote request, you agree to the practices described in this policy.
What Information Is Collected
We collect information you voluntarily provide when you submit a quote request, contact us, or interact with our website. This may include:
- Full name
- Phone number
- Email address
- Move origin and destination addresses
- Requested service type and move date
- Any additional details you provide in the notes field
- SMS consent preferences (whether you opt in to service or marketing messages)
We may also automatically collect certain technical information when you visit our website, including your IP address, browser type, device type, pages visited, and time spent on the site. This data is collected through standard web analytics tools and is not linked to your personal identity.
How User Data Is Used
The information we collect is used solely to operate our business and serve our customers. Specifically, we use your data to:
- Respond to your quote request and schedule your move
- Communicate with you about your service appointment, including confirmations, reminders, and status updates
- Send promotional offers and marketing messages if you have opted in
- Improve our website and service offerings based on aggregate usage data
- Comply with applicable legal obligations
We do not sell, rent, or trade your personal information to third parties for their own marketing purposes.
SMS Opt-In Details
Campus Cargo LLC offers two categories of SMS messaging, each requiring separate opt-in consent:
Non-Marketing Service Messages
By opting in, you consent to receive non-marketing text messages from Campus Cargo, LLC about your service request. These messages include appointment confirmations, reminders, on-the-way notifications, and service updates. Message frequency may vary. Message and data rates may apply. Reply STOP to opt out at any time.
Marketing & Promotional Messages
By opting in, you consent to receive marketing and promotional messages including special offers, discounts, and new service updates from Campus Cargo, LLC at the phone number provided. Frequency may vary. Message & data rates may apply. Text HELP for assistance. Reply STOP to opt out at any time.
Consent to receive SMS messages is not a condition of purchasing any service. You may opt out of either message type at any time by replying STOP to any message. For help, reply HELP or contact us at (513) 458-9267.
Data Security & Handling
We take reasonable measures to protect the personal information you provide from unauthorized access, disclosure, alteration, or destruction. These measures include:
- Secure HTTPS transmission for all data submitted through our website
- Limiting access to personal information to authorized personnel only
- Storing contact and quote information only as long as necessary to fulfill your service request or as required by law
- Not storing payment card information on our systems
While we strive to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security, but we are committed to using commercially reasonable practices to safeguard your data.
User Rights
You have the following rights regarding your personal information:
- Access: You may request a copy of the personal information we hold about you.
- Correction: You may request that we correct any inaccurate or incomplete information.
- Deletion: You may request that we delete your personal information, subject to any legal obligations we have to retain it.
- Opt-Out of SMS: You may opt out of SMS messages at any time by replying STOP to any message we send.
- Opt-Out of Marketing: You may unsubscribe from marketing communications at any time by contacting us directly.
To exercise any of these rights, please contact us at (513) 458-9267 or [email protected]. We will respond to your request within a reasonable timeframe.
Mobile Info Sharing Statement
Campus Cargo LLC takes your mobile privacy seriously. The following statement governs how we handle mobile phone numbers and SMS-related data:
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
All categories of mobile data — including phone numbers, SMS opt-in status, and message history — are used exclusively for the purposes described in this policy: fulfilling your service request and, where you have consented, sending service-related or promotional messages.
We do not sell, rent, or share your mobile phone number with any third party for their own marketing purposes. Information may be shared with service providers who assist us in operating our business (such as SMS delivery platforms), but only under strict confidentiality agreements and solely for the purpose of delivering messages on our behalf.
Opt-in data and consent records are retained in accordance with applicable telecommunications regulations and are not used for any purpose beyond what is disclosed at the time of consent.
Questions or Updates
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:
Campus Cargo LLC
Bowling Green, KY
Phone: (513) 458-9267
Email: [email protected]
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date. Continued use of our website or services after changes are posted constitutes acceptance of the updated policy.